TERMS AND CONDITIONS
If you have a supplementary insurance for alternative medicines, this may possibly take over the treatment costs for the healing methods "Osteopathie / Etiopathie". Please inquire with your supplementary insurance.
Shopuld you be unable to attent a booked therapy session, please notify us at least 24 hours in advance. Praxis Salmen will make every possible effort to offer you an alternative appointment. Kindly note that the costs for missed appointments or appointments cancelled too late may be charged to you. Your health or accident insurance or your supplementary insurance for alternative medicines will not cover these costs. For more details, please view our Cancellation Policies.
Praxis Salmen and its employees may request and view my medical records, and release information from my medical records to referring/aftercare physicians and therapists. Necessary data may also be forwarded for invoicing to the respective invoicing body (e.g. Ärztekasse) and/or, as the case may be, to an assigned debt-collection institut („Inkasso“) or lawyer, or to the competent state authorities.
Praxis Salmen has a 24-hour cancellation policy.
While we understand that consultations and treatments may occasionally need to be changed or cancelled, out of consideration for other patients and for yout therapist`s time, the following cancellation policies apply:
• Please let us know the earliest possible time, by email or phone, if you are unable to keep your scheduled appointment.
• Appointments cancelled or changed, for any reason, without giving at least 24 hours` notice will be charged.
These charges are not covered by your health insurance.
• Notification of cancellation is possible on weekends and public holidays (when the practice is closed) via the online booking system or by sending an email. If such notification is received and logged with more than 24 hours` notice, no charge will be made.
• In the unlikely event that a therapist is unable to provide thei services due to illnes or events of force majeure, we will do everything possible to offer an alternative or notify you with more than 24 hours` notice.
However, we cannot guarantee this or provide compensation if your appointment has to be cancelled.